FAQs

 
Question: Do you restock items that are sold out?
Answer: Please visit our Back in Stock section to see what popular items we brought back to our online store. 
*notify me link for out of stock items
Question: Can I modify or cancel my order?
Answer: Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.
Question: How do I know what size to choose?
Answer: Click here to view our Size Charts.
Question: I cannot find the answers to my questions, how do I reach Customer Service?
Answer: Please click here to contact our Customer Service Team.
FAQ: Registration
Question: Do I need to register before placing an order?
Answer: You do not need to register before placing an order. You may register as soon as you have finished shopping, or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases. Click here to register.
Question: How do I register?
Answer: You can click here to register.
Question: Why should I become a registered user?
Answer: A.You will not be required to re-enter your shipping or billing addresses every time you order online. Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise.
B.You can browse, shop and, if necessary, complete your order at a later time. We'll keep track of the items you've already put in your shopping bag so that when you come back later, you will not have to re-select the items again. Note that placing items to your shopping bag for purchase at a later time does not guarantee item availability.
Question:  How do I reset my password?
Answer: Please click here to reset your password.
Question: How do I change my account information?
Answer: As soon as you log on to your account with your email address and password, it will direct you to your account overview to update/edit your account information.
Question: Can I change my email address in my account?
Answer: We will offer this function in the future.
Question: I cannot find the answers to my questions, how do I reach Customer Service?
Answer: Please click here to contact our Customer Service Team.
FAQ: ORDER STATUS
Question: How do I check on the status of my order?
Answer: You may view the status of your order by logging into your Forever 21 account and clicking on Past Orders. Click here to check on that status of your order.
Click on Track Order at the footer of the page. Make sure to have the order # and email address available.
Confirmations are sent via email within 30 minutes when
your order has been received or
your shipment has been processed, based on the valid email address provided to us.
If you did not receive any confirmation emails, please check your email spam filter.
Select Forever21.com as a trusted website domain in your spam filter.
To avoid any duplicate orders, please go to "MY ACCOUNT" to verify your order has been placed before resubmitting your order.
Please allow 24 to 48 hours for your order status to change.
Question: Why was my order cancelled?
Answer: Styles Make Fights was unable to verify the billing information that was entered on the order. If the billing address does not match with what the credit card issuer or bank has on file, the order will be automatically cancelled.
If your order has been cancelled, please contact your credit card issuer or bank to verify that the billing information is correct. Afterwards, create a new order using the correct billing address.
If you still need assistance please contact us at xxx-xx-xxxx or you may email through the "Contact Us" link.
Question: I cannot find the answers to my questions, how do I reach Customer Service?
Answer: Please click here to contact our Customer Service Team.
FAQ: SHIPPING
Question: What kinds of shipping options do you offer?
Answer: We offer a variety of shipping options and rates. Free shipping is available to all 48 continental U.S. States. Click here to view the details of our shipping options and rates.
Question: Which international countries do you ship to?
Answer: Stylesmakefights.com ships to a variety of different countries. Please click here to view our international shipping destinations.
Question: How do I track my package after it has been shipped?
Answer: As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier's website. Click here to track your package.
Question: I cannot find the answers to my questions, how do I reach Customer Service?
Answer: Please click here to contact our Customer Service Team.
FAQ: E-GIFT CERTIFICATES
 

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